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Our Privacy Policy

1. What do you do with my personal data?

  • We use your data to provide you with the best service we can, including –
  • Keeping you up to date with your order, fitting appointments, events and promotions.
  • Legal or regulatory reasons.
  • 2. How long will you keep my personal data?

  • We keep your information while you are our customer and afterwards for a variety of reasons. We will only keep it for as long as we need to.
  • 3. Who do you share my personal data with and why?

  • We won’t share your data with any other third party.
  • 4. What data do you hold about me?

  • All data we hold comes directly from you. It includes name, address, contact details, where and when you are getting married, and your dress, accessories and photographers details.
  • 5. What rights do I have?

  • You have the following rights –
  • To be informed of how we use your personal data
  • To update your personal data
  • To ask us to delete your personal data, although we may have to retain it for legal reasons for a period of time.
  • To object to the use of your data and ask us to restrict it, however we may legally be allowed to refuse.
  • The right to make a complaint to the Information Commissioner (www.ico.org.uk) if you think that any of your rights have been infringed by us.
  • 6. How do I change my marketing preferences?

  • You can opt out of any marketing communications by following the
    unsubscribe links at the bottom of the marketing emails.
  • We will never give your information to any third party.
  • 7. How do you ensure that my data is secure?

  • We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure.
  • 8. How can I contact you?

    You can contact us at any time at –
    Serenity Brides
    16 Short Wyre St
    Colchester
    CO1 1LN
    (01206) 577756
    info@serenitybrides.com